Refund Policy – IPMasterTV

Last updated: January 6, 2026

At IPMasterTV, customer satisfaction is important. However, due to the digital nature of our services, refunds are limited.


1. Eligibility for Refunds

Refunds are only considered if:

  • The service does not work after installation
  • The issue is reported within 24 hours of purchase
  • Our support team is unable to resolve the issue

2. Non-Refundable Cases

No refunds will be issued if:

  • The issue is related to the user’s internet, device, or configuration
  • The user violates our Terms & Conditions
  • The service has been used beyond the trial or test period
  • Access details were shared

3. Refund Method

Approved refunds are processed only via PayPal, to the original payment method.


4. Chargebacks

Unauthorized chargebacks may result in immediate service termination.


5. Contact for Refunds

Email: contact@ipmastertv.com
WhatsApp: +212 712 552 838