Refund Policy – IPMasterTV
Last updated: January 6, 2026
At IPMasterTV, customer satisfaction is important. However, due to the digital nature of our services, refunds are limited.
1. Eligibility for Refunds
Refunds are only considered if:
- The service does not work after installation
- The issue is reported within 24 hours of purchase
- Our support team is unable to resolve the issue
2. Non-Refundable Cases
No refunds will be issued if:
- The issue is related to the user’s internet, device, or configuration
- The user violates our Terms & Conditions
- The service has been used beyond the trial or test period
- Access details were shared
3. Refund Method
Approved refunds are processed only via PayPal, to the original payment method.
4. Chargebacks
Unauthorized chargebacks may result in immediate service termination.
5. Contact for Refunds
Email: contact@ipmastertv.com
WhatsApp: +212 712 552 838
